10:07:42 PIM - Trying to access xml at path:E:\Adobe CS5\packages\UWA\UWA.pimx 10:07:42 PIM - Trying to access xml at path:E:\Adobe CS5\packages\core\PDApp.pimx 10:07:42 PIM - Updater Inventory location:E:\Adobe CS5\resources\updaterinventory.dll 10:07:42 PIM - PIM Database is Up To Date. 10:07:42 PIM - trying to createOrUpdatePIMDbSchema. 10:07:42 Utilities - File does not exist 10:07:42 Utilities - Folder does not exist 10:07:42 PIM - Logging Level verbosity Set to 4 For the preceding errors, for example, you would search on “DWA.SystemRequirement SystemRequirements check FAILED for payload” and “PIM - Error could not create PIM Common Folder Path.” Omit paths and machine-specific information from search strings.
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Search the Adobe knowledgebase for a TechNote that provides a solution to each error message. F:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\ 13:49:20 PIM - Error could not create PIM Common Folder Path. 13:49:48.847 DWA.SystemRequirement SystemRequirements check FAILED for payload - Adobe Media Encoder CS5 PCI WRAPPER In the most recent installation attempt, look for lines identified by or. If you can’t determine which build attempt is the most recent, delete PDapp.log and run the installer again.ĥ. Each attempt starts with a Build Version number.Ĥ. Each line in the log starts with a date and time stamp, which indicates when the installation was attempted. PDapp.log records installation attempts sequentially. Open PDapp.log in a text editor such as WordPad (Windows) or TextEdit (Mac OS).ģ.
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Selecting a region changes the language and/or content on you have a back up of the registry prior to using the registry cleaners? Then select CoreSync from the list and click Cleanup Selected.Į) (Optional) If you're unable to connect to Adobe's servers, select Fix Host File from the table to repair your host file, and then click Cleanup Selected. The Cleaner tool creates a backup of the host file (named hosts_bkup) in the same directory, which you can revert to if a problem occurs. First, ensure that you have selected All in the pop-up menu. Similarly, if you're facing issues with file syncing, you might need to clean up Adobe Content Synchronizer. (Click Clean All to clean up all installer-related files for the option you chose in step c.) For example, select CC Apps if you want to uninstall a Creative Cloud app.ĭ) Select the app you want to clean up from the table, and then click Cleanup Selected. The Cleaner tool creates a backup of the host file (named hosts_bkup) in the same directory, which you can revert to if a problem occurs.Ī) Select your language from the menu in the upper right.ī) Review the Adobe End-User License Agreement: Click Accept to accept or Quit to decline (if you decline, the script stops).Ĭ) Select an option from the menu in the upper right. Confirm that you want to fix the host file: Type y and then press Enter. After accepting the End-User License Agreement, type 12 to select the host file option. Then type the number that corresponds to Adobe Content Synchronizer and press Enter.Į) Confirm that you want to remove the entry: Type y and then press Enter.į) (Optional) If you're unable to connect to Adobe's servers, repeat these steps to fix your host file. If you are facing issues with file syncing, you might have to remove Adobe Content Synchronizer. For example, type 4 (CC Apps) if you want to uninstall a Creative Cloud app.ĭ) Subsequently, to remove an app, select the app that you want to remove by typing the number that corresponds to the app name, and then press Enter. Press Enter.Ĭ) Type the number that corresponds to the option you want to select, and then press Enter. A) Choose your language: Type e for English or jfor Japanese, and then press Enter.ī) Review the Adobe End-User License Agreement: Type y to accept or n to decline (if you decline, the script stops).